Bank: ING DIRECT
Account Name: Web Necessities
SWIFT Code: INGBAU2S
BSB: 923 100
Account No: 60525007
To ensure your payment is applied correctly, please put the invoice number in the payment description.
Support For Lucky Tanuki clients
Bank: ING DIRECT
Account Name: Web Necessities
SWIFT Code: INGBAU2S
BSB: 923 100
Account No: 60525007
To ensure your payment is applied correctly, please put the invoice number in the payment description.
If you are operating a website you will most likely receive two or three recurring annual or bi-annual invoices. Typically you will receive an invoice for your domain registration and an invoice for your web hosting. Depending on the requirements for your website ou may also be invoiced for other services like SEO (search engine optimisation), site maintenance or CRM/mailing lists fees.
Most of out customers will receive an invoice for web hosting – the service of storing your website on the Internet, and domain name registration – the licence fee for having the domain name of you website.
Currently we send out invoices 30 days before the renewal date. For web hosting accounts we will allow some grace period after the due date and try to contact you to check if you still require the hosting. If we get no response, your account will be closed and the website will be deleted.
Unfortunately with domain name renewals, the name is automatically suspended on the expiry date. However it can be renewed up to 30 days after the expiry date.
Our invoices are only processed when the money arrives in our bank account.
Though we check bank deposits daily, there is often a delay in the time it takes money transfers and deposits to appear in our bank account. As our billing system is automatic, you may receive an invoice reminder between the time you made the bank transfer and the time we received the payment.
Payments by credit card are processed at the time of payment.
Sending us you bank remittance is a handy way of letting us know that the payment is on the way, however we only flag invoices as paid when we have actually received the money.
To help speed up the processing of bank deposits, please include our invoice number in the payment description.