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WN Help Desk / January 6, 2016

Updating credit card details for domain renewal

  1. Goto https://webnecessities.partnerconsole.net/execute/logon
  2. Select “Billing & Invoices”
  3. Select “Credit Card Details”
  4. Click on the card owners name to edit the expiry date

 

John Parnell Pierce / April 3, 2014

Can I pay my invoice without signing in?

I’ve changed the bill payment system so that you don’t need to “sign in” before paying your web hosting invoice by credit card.

This should make it easier to pay your account online.

You will need to use the “Click Here to view/pay this invoice” link in your invoice email to make a  no “sign in” payment.

If you wish to view your account history or make changes to your settings, you still need to “sign in”.

Feel free to give it a try with your next invoice and please let me know if you have any difficulties,

John Parnell Pierce / March 20, 2014

I’ve paid my account but you keep invoicing me?

Our invoices are only processed when the money arrives in our bank account.

Though we check bank deposits daily, there is often a delay in the time it takes money transfers and deposits to appear in our bank account. As our billing system is automatic, you may receive an invoice reminder between the time you made the bank transfer and the time we received the payment.

Payments by credit card are processed at the time of payment.

Sending us you bank remittance is a handy way of letting us know that the payment is on the way, however we only flag invoices as paid when we have actually received the money.

To help speed up the processing of bank deposits, please include our invoice number in the payment description.

 

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Eaglehawk Vic 3556

E: accounts@webnecessities.com.au
P: 0412 359 511

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What do I do about a Wordpress memory exhausted error?

After installing or updating a plugin or theme you may start getting errors like "Allowed memory size of xxxx bytes exhausted". This means for some reason you are exceeding the servers default memory setting.

We can usually fix memory exhausted errors  by allocating more memory to your site. However you first should try to fix it by increasing the memory limit in WordPress.

To do this:

  1. locate the wp-config.php file in your WordPress root folder
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  4. save the file and close the editor

If this doesn't work for you,  contact us and we'll see if we can find the fault.

 

 

 

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