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Bill Payment

John Parnell Pierce / March 20, 2014

What are your bank account details?

Bank: ING DIRECT
Account Name: Web Necessities
SWIFT Code: INGBAU2S
BSB: 923 100
Account No: 60525007

To ensure your payment is applied correctly, please put the invoice number in the payment description.

 

John Parnell Pierce / March 20, 2014

Why have I received two invoices?

If you are operating a website you will most likely receive two or three recurring annual or bi-annual invoices. Typically you will receive an invoice for your domain registration and an invoice for your web hosting. Depending on the requirements for your website ou may also be invoiced for other services like SEO (search engine optimisation), site maintenance or CRM/mailing lists fees.

Most of out customers will receive an invoice for web hosting – the service of storing your website on the Internet, and domain name registration – the licence fee for having the domain name of you website.

 

John Parnell Pierce / March 20, 2014

What happens if I don’t pay my account?

Currently we send out invoices 30 days before the renewal date. For web hosting accounts we will allow some grace period after the due date and try to contact you to check if you still require the hosting. If we get no response, your account will be closed and the website will be deleted.

Unfortunately with domain name renewals, the name is automatically suspended on the expiry date. However it can be renewed up to 30 days after the expiry date.

 

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Web Necessities
Hosting, Websites and Domains
Eaglehawk Vic 3556

E: accounts@webnecessities.com.au
P: 0412 359 511

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I've received an email about a CN (Chinese) domain name and trademark conflicts.

It is probably a scam. They are trying to sell you a domain name that you don't need. Unless you specifically need a CN name for your business you can just ignore it or flag it as spam.

Here is an example of this sort of email:

We are a Network Service Company which is the domain name registration center in Shanghai, China. On *****, we received a formal application. One company named ***** Ltd wanted to register "<Your domain name>" as their China (CN) domain names and internet keyword. After our initial investigation, we found that this name conflict with your company name or trademark. In order to deal with this issue better, it's necessary to send email to you and confirm whether or not your company have affiliation with this company?

Here's another one:

Dear Brand Holder,

Sorry to bother you inexplicably. We are a registration agency of Asian Domain Registration Organization in China. I have something to confirm with you. We formally received an application on March 24, 2014 that a company which self-styled "***** Co.,Ltd" were applying to register "<Your domain name>" as their brand name and some domain names through our firm.

Now we are handling this registration, and after our initial checking, we found the name were similar to your company's, so we need to check with you whether your company has authorized that company to register these names. If you authorized this, we will finish the registration at once. If you did not authorize, please let us know within 7 workdays, so that we will handle this issue better. Out of the time limit we will unconditionally finish the registration for "****** Co.,Ltd". Looking forward to your prompt reply.

We see a lot of these sorts of emails. These ones are scams.

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